Doing Business With Stohrer Music

I am a one-man saxophone repair and sales business.  I deeply appreciate your patronage, and I aim to make doing business with me a straightforward and rewarding experience.   If you have any questions about doing business with me, please get in touch.

Trades: I accept trades as full or partial payment towards repairs and items that are for sale.  To make a trade offer, please email me as many high-resolution photos as will fit to as well as as much information as you know about the history and condition of the instrument or mouthpiece you are offering for trade .

Saxophone Repairs: I currently have very limited availability for repair work.  If you have a horn you would be interested in having me work on, please call to see if we would be a good fit.  

Estimates: Estimates are not guarantees. Estimates are given during an in-hand examination only. Once work has started, if I uncover something that would cause us to leave the estimation zone, I will call you, explain in detail what is going on, and provide you with options so we can decide the way forward together.

Selling Me Your Horn: Send me as much information as you have about the instrument in question along with as many high-resolution photos as will fit to and we can start talking.

Payment accepted:  Cash, Zelle, bank transfer, and and from repeat customers I will accept personal checks.  I can do Venmo, Paypal, credit card via Stripe, but I really really don’t like to.  

Return Policy on Purchases: 3 days from receipt of item.  Item must be returned in as-sold condition and I will fully refund the purchase price of the item- buyer pays shipping both ways.  If the item is damaged or devalued, I will assess and give the buyer the option to either pay for the damage/devaluation or keep the item, with the buyer paying shipping again to get it back.

Shipping me a Horn for Repair:  Pack it extremely well and use high quality packing materials that I can re-use to send back to you.  If I must purchase packing materials to send you horn back, I will charge you for it.  Here is a fantastic guide to packing a saxophone to ship.  

Getting in Touch:  My contact page is here.  If I have not responded to your email or phone message within two weeks, please try again.  I am a one-man business and as such can only answer the phone or respond to your email when I am not already on the phone, responding to another email, or actually getting some work done!