Doing Business With Stohrer Music
I am a one-man saxophone repair and sales business. I deeply appreciate your patronage, and I aim to make doing business with me a straightforward and rewarding experience. If you have any questions about doing business with me, please get in touch.
Trades: I accept trades as full or partial payment towards repairs and items that are for sale. To make a trade offer, please email me as many high-resolution photos as will fit to email@example.com as well as as much information as you know about the history and condition of the instrument or mouthpiece you are offering for trade .
Saxophone Repairs: For play condition (PC) repairs, I can typically do the work within a week or two, depending on what needs done. Email me or call me to make an appointment to come in person or ship it to me.
For overhauls, I have a wait list. To get on this list, I require a $100 non-refundable deposit. When your slot approaches I will contact you and we will arrange either shipping or make an appointment. You will be without your horn for 2-4 weeks including shipping times, depending on the amount of work that needs done.
Estimates are given during an in-hand examination only.
Selling Me Your Horn/Mouthpiece: Send me as much information as you have about the instrument/mouthpiece in question along with as many high-resolution as will fit to firstname.lastname@example.org and we can start talking.
Payment accepted: Cash, Paypal, Square, Dwolla, bank transfer, and from repeat customers I will accept personal checks. For payments over $500 in Paypal or Square, buyer must pay the 3% transaction fee.
Return Policy on Purchases: 3 days from receipt of item. Item must be returned in as-sold condition and I will fully refund the purchase price of the item- buyer pays shipping both ways. If the item is damaged or devalued, I will assess and give the buyer the option to either pay for the damage/devaluation or keep the item, with the buyer paying shipping again to get it back.
Shipping me a Horn for Repair: Pack it extremely well and use high quality packing materials that I can re-use to send back to you. If I must purchase packing materials to send you horn back, I will charge you for it. If you would like advice and help on packing your saxophone so that it makes the trip safely, please ask.
Getting in Touch: My contact page is here. If I have not responded to your email or phone message within one week, please try again. I am a one-man business and as such can only answer the phone or respond to your email when I am not already on the phone, responding to another email, or actually getting some work done!