Doing Business With Stohrer Music

I am a one-man saxophone repair and sales business.  I deeply appreciate your patronage, and I aim to make doing business with me a straightforward and rewarding experience.   If you have any questions about doing business with me, please get in touch.

 

Trades: I accept trades as full or partial payment towards repairs and items that are for sale.  To make a trade offer, please email me as many high-resolution photos as will fit to stohrermusic@gmail.com as well as as much information as you know about the history and condition of the instrument or mouthpiece you are offering for trade .

Saxophone Repairs: For play condition (PC) repairs, I can typically do the work within a week or two, depending on what needs done.  Email me or call me to make an appointment to come in person or ship it to me.

For overhauls, I have a wait list.  To get on this list, I require a $100 non-refundable deposit.  When your slot approaches I will contact you and we will arrange either shipping or make an appointment.  You will be without your horn for 2-4 weeks including shipping times, depending on the amount of work that needs done.

Estimates are given during an in-hand examination only.

Selling Me Your Horn/Mouthpiece: Send me as much information as you have about the instrument/mouthpiece in question along with as many high-resolution as will fit to stohrermusic@gmail.com and we can start talking.

Payment accepted:  Cash, Paypal, Square, Dwolla, bank transfer, and from repeat customers I will accept personal checks.  For payments over $500 in Paypal or Square, buyer must pay the 3% transaction fee.

Return Policy on Purchases: 3 days from receipt of item.  Item must be returned in as-sold condition and I will fully refund the purchase price of the item- buyer pays shipping both ways.  If the item is damaged or devalued, I will assess and give the buyer the option to either pay for the damage/devaluation or keep the item, with the buyer paying shipping again to get it back.

Shipping me a Horn for Repair:  Pack it extremely well and use high quality packing materials that I can re-use to send back to you.  If I must purchase packing materials to send you horn back, I will charge you for it.  If you would like advice and help on packing your saxophone so that it makes the trip safely, please ask.

Getting in Touch:  My contact page is here.  If I have not responded to your email or phone message within one week, please try again.  I am a one-man business and as such can only answer the phone or respond to your email when I am not already on the phone, responding to another email, or actually getting some work done!